Job Description
We are seeking a highly motivated and experienced International US Inside Sales Representative to join our sales team. The ideal candidate will have a proven track record in IT services sales, with a strong understanding of the US market. This role requires excellent communication skills, the ability to build and maintain client relationships, and a keen understanding of sales strategies and techniques.
Key Responsibilities:
Sales and Business Development:
- Generate new business opportunities through proactive outbound calling, email campaigns, and social media outreach.
- Appointment Setting
- Qualify leads and convert them into sales opportunities.
- Develop and execute a strategic sales plan to achieve sales targets and expand the customer base.
Client Engagement:
- Build and maintain strong relationships with prospective and existing clients.
- Understand clients' business needs and provide tailored IT solutions to meet their requirements.
- Conduct virtual meetings and presentations to showcase our IT services and solutions.
Market Research and Analysis:
- Stay updated on market trends, competitive landscape, and industry developments.
- Identify potential clients and key decision-makers in the US market.
- Analyze customer feedback and market data to refine sales strategies and approaches.
Collaboration and Coordination:
- Work closely with the sales team, marketing, and technical departments to ensure a cohesive approach to sales and customer service.
- Coordinate with project managers and delivery teams to ensure successful project execution and client satisfaction.
- Provide regular updates and reports on sales activities, pipeline status, and market insights.
Customer Relationship Management:
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Follow up with clients to ensure satisfaction and identify opportunities for upselling and cross-selling.
- Handle customer inquiries, complaints, and issues promptly and professionally.
Continuous Improvement:
- Participate in sales training and professional development programs to enhance skills and knowledge.
- Share best practices and insights with the sales team to foster a collaborative learning environment.
- Contribute to the development of sales materials, proposals, and presentations.
Qualifications:
- Bachelor’s degree in Business, Marketing, Information Technology, or a related field.
- 6+ years of experience in inside sales, preferably in IT services or a related industry.
- Willing to work in Night Shifts for the North American Market
- Proven track record of achieving sales targets and driving revenue growth.
- Excellent communication, negotiation, and interpersonal skills.
- Strong understanding of the US market and IT services landscape.
- Proficiency in using CRM software and sales tools.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Strong problem-solving and decision-making skills.
- Ability to manage multiple tasks and priorities effectively.
Preferred Skills:
- Experience with cloud computing, cybersecurity, software development, and data analytics services.
- Familiarity with lead generation tools and techniques.
- Knowledge of digital marketing strategies and tools.
