Job Description
What you can expect in the role:
- Collaborate with business, design and technical teams to thoroughly understand market needs and product requirements.
- Represent the product in the design and development process, ensuring product integrity throughout the product life cycle.
- Participation in pre sales and business development actively seeking new opportunities.
- Lead sound agile product management/ownership aspects and tasks such as vision, inception, product strategy, release plan, backlog management, agile requirements, life cycle management and change management.
- Serves as client advocate, providing expertise to technical and business audiences to help resolve client or team issues as well as highlighting risks.
- Participates in coaching and mentoring, follow up, and feedback of team members.
- Participates in thought leadership exercises and suggests opportunities for improvement.
- Negotiator: Creatively pursues and effectively presents win-win scenarios for client, POD and Globant
- Client-oriented: Through solid business acumen, builds empathy and cherishes the value of maintaining a good relationship with the client, centered in value outcome
- Attitude of transparency: Brings disclosure & transparency to the business, fostering trust and alignment
- Servant leader: Inspires others through his/her example, Empowers the team and is willing to get their hands dirty to get things done
- Facilitative: Leads & demonstrates value-add principles to a team while keeping things moving in the right direction and creating actionable outcomes
- Communicative and social: Communicates effectively and respectfully
- Proactive: Passionate and high-energy
- Continuous learner: Care about learning new things and improving existing challenges
- Critical thinker: Eager to question ideas and assumptions with logic and clear rationale rather than accepting the status quo
- Organized: Makes effective use of time and promotes timeboxing
- Resilient: Recovers from (recurrent) difficult situations with positive and learning attitude
- Visionary: Dreamer that inspires action that generates a big impact
- Collaborator: Bringing and bridging the business with dependant business units to develop holistic solutions that drive business value and customer delight
- Focused: Developing and refining an expertise in subject matter in order to deliver exceptional value to the business
- Being able to handle pressure
- Flexibility and sense of urgency. Autonomy
- Client orientation: interview & engage with stakeholders, understand clients needs.
- Sharing: Recurrently create status presentation documents narrating and showing what was done
- Planing: Clear view of project scope
- Estimation: estimation of your work and / or the team’s work that could affect the project deliverables.
- Communication: be clear and concise in your verbal communication with colleagues.
- Team work: co-operating with fellow members while nurturing their aspirations.
What do we expect from you:
- Minimum of Four (4) years of professional experience in Salesforce Design and Implementation.
- Should have in-depth experience in Salesforce (SFDC) CRM with end to end implementation experience.
- Strong knowledge of consuming APIs (SOAP, REST). Salesforce.com integration experience, including between different business systems as well as working with integration tools.
- Proficiency in programming using Salesforce SFDC, Force.com, JavaScript, and XML and their use in the development of CRM solutions.
- Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.com from scratch.
- Strong practical deployment knowledge of Salesforce Lightning UI, VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com s-controls.
- Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution.
- Must have excellent written, verbal and listening communication skills and be able to prioritize and deliver the most important things first.
- Experience with SFDX, Git source control, CICD is a plus.
