Job Description
Key Responsibilities:
- Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records.
- Navigate through medical records systems efficiently to locate and retrieve requested information.
- Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements.
- Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner.
- Document all interactions and maintain detailed records of medical records retrieval activities.
- Collaborate with internal teams to ensure the timely delivery of medical records to clients.
Requirements:
- Excellent communication skills in English, both verbal and written.
- Strong interpersonal skills and the ability to build rapport with clients.
- Basic knowledge of medical terminology is preferred but not mandatory.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Minimum educational qualification: Graduation/Awaiting final semester results.
Benefits:
- Competitive salary package up to 25,000 CTC monthly.
- Comprehensive training program provided.
- Opportunity for career advancement and skill development.
- Positive and collaborative work culture.
- Employee benefits such as medical insurance and incentives.
- PSTI (Process specific tenure incentive) of 5000 per month.
- Fixed US shift /Saturday Sunday Off / Over Time Paid.
- Paid Transport facility is provided.
If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage you to apply for this position. Join us in making a difference in healthcare operations on a global scale!
